FAQ
Quick answers to the most common questions about setting up and using Escher.
This section is task-oriented: each page answers a specific question with concrete steps. If you're new, start with Add a cloud profile or AWS setup for a first-time founder.
Setup
| Question | Page |
|---|---|
| How do I add an AWS / Azure profile inside the app? | Add a cloud profile |
| I'm a first-time technical founder — how do I set up AWS for Escher? | AWS setup for founders |
Day-to-day
| Question | Page |
|---|---|
| How do I switch between profiles or between clouds? | Switching profiles |
| How do scans work — scheduled, one-off, multi-select? | Scans |
| Where do I configure Slack / Jira / Linear integrations? | Integration settings |
Concepts
| Question | Page |
|---|---|
| What's the difference between a Report, a Finding, and a Plan? | Reports, Findings, Plans |
| What kinds of problems is Escher built for? | Use case context |
| Why can't I keep chatting while a Playbook is running? | Playbook mode |
Errors
| Question | Page |
|---|---|
| My SSO session timed out — how do I re-authenticate? | Authentication errors |
Not finding what you need?
- Browse the User Guide for full how-to content
- Check the Troubleshooting page for diagnostic procedures
- Reach out via your team's Slack Connect channel or email support@tessell.com